Sumaria Systems, Inc. Client Support Technician III (Tier III Tech Support) in Edwards AFB, California
Client Support Technician III (Tier III Tech Support)
Department: Information Technology Division
Office: Edwards AFB
Location: Edwards AFB, CA
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Position: Client Support Technician III (Tier III Technical Support)
Location: United States- California - Edwards Air Force Base
US Citizenship Required for this Position: Yes
Relocation Assistance: No relocation assistance available
Clearance Type: Active Secret Security Clearance
*Position Contingent Upon Contract Award *
Why Choose Sumaria Systems?
Sumaria Systems, Inc. is a CMMI- Level 3 appraised, ISO 9001:2008 certified Information Technology, Engineering, and Professional Services and Solutions Company headquartered in Danvers, Mass. With operating locations across the U.S., Sumaria provides a full range of services and is capable of responding rapidly and accurately to meet our clients- surge requirements. Sumaria has a proven track record of delivering cost-effective services and solutions to our clients on time and within budget. With more than 30+ years of experience and hundreds of successful projects, Sumaria provides a diverse range of technology-based solutions and is recognized as a source of quality information, technology, engineering and professional services and solutions for the Department of Defense and the Federal contractor community.
Sumaria is seeking an Client Support Technician III to support Windows and Linux servers for the AFRL Rocket Lab at Edwards AFB. This is a full-time position.
Install, configure, and maintain operating system workstations and servers, including web servers, in support of business processing requirements. Perform software installations and upgrades to operating systems and layered software packages. Monitor and tune the system to achieve optimum performance levels. Ensure workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions. Ensure data/media recoverability by implementing a schedule of system backups and database archive operations; support media management through internal methods and procedures or through offsite storage and retrieval services; develop and promote standard operating procedures; conduct routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines. Develop and maintain a comprehensive operating system hardware and software configuration database/library of all supporting documentation. Troubleshoot and maintain user accounts and mail services.
5+ years experience in a system engineering role. The following certifications are desired: CISSP, MCSE, and/or RHEL. Extensive experience with Microsoft Windows operating systems. Experience working in a physical and virtual environment. Knowledge of VMWare and related tools and technologies. Must be proficient in all aspects of the system life cycle and have an understanding of large-scale system development. Able to adapt to the customer environment and develop an understanding of the business. Able to analyze complex inputs and translate data into well-defined system requirements. Comfortable interacting heavily with clients and end users to assess current state of systems and architecture, as well as future needs. Attitude, adaptability, and ability to learn are paramount. Strong written and verbal communication skills. Must be a US Citizen and hold a current Secret clearance.
What We Offer
Sumaria is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes Sumaria a great place to work and grow.
Sumaria is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.
PLEASE APPLY AT WWW.SUMARIA.COM